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SERVICE DESK

Our team delivers complimentary incident management services, plus additional features and functionalities to meet your enterprise's specific networking needs.

FLEXIBLE SERVICE DESK SUPPORT, BUILT AROUND YOUR IT NEEDS

 
Consistent, reliable networking support across all locations, time zones, and technologies

Advantage offers several service desk options, allowing you to select the level of support that fits your IT environment and budget. From traditional, no-cost support to premium, 24/7 coverage across all locations and services worldwide, our offerings are designed to reduce downtime, improve user experience, and keep your IT operations running smoothly.
850+ Current Clients
30% Avg. Cost Savings
150+ Countries Covered
68k+ Services Managed
Unified Incident Management Platform

COMMAND CENTER℠

With our proprietary Command Center℠ platform, IT teams can easily submit, track, and report on support tickets spanning every location and service type.

 

Reduce the stress and chaos of inevitable escalations by bringing true transparency to your network operations with Command Center℠ today.

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Advantage FAQ:

Learn more about our organization and what makes our approach to technology lifecycle optimization unique by reviewing some of our most frequently asked questions, such as:
What Does it Mean to Have Advantage Listed as My Agent of Record?

With Advantage listed as the Agent of Record, our teams have the ability to directly manage the vendor(s) and their services on your behalf. This includes monitoring and maintaining all contracts and orders as well as service adds, changes, moves, or disconnects.

Superior Global Connectivity Solutions Support

Download our Service Desk flyer for more information on the various types of network operations support packages that Advantage provides.

The Advantage team drives reliable results at every stage of the technology lifecycle. 

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SUPPORTED BY HUNDREDS OF GLOBAL SERVICE PROVIDERS

Through long-standing partnerships with over 800 global and regional service carriers, Advantage provides clients with direct access to competitive contract terms and native support teams. Our expansive network allows us to streamline vendor coordination, accelerate issue resolution, and ensure dependable service delivery wherever your business operates.

READY TO GET STARTED?

Join thousands of enterprise leaders and give yourself an Advantage.