Helpdesk at Your Service
Escalate potentially significant issues as they arise, determine an estimated impact, perform root-cause analysis, and ensure SLAs are applied to invoicing per the negotiated agreement. In addition, ongoing managed services to maintain inventory give peace of mind that your environment is accurate and up-to-date.
EXPERTS IN COMMUNICATION TECHNOLOGY
- Network connectivity solutions including SD-WAN, MPLS, DIA, Dark Fiber, Point-to-Point, VPN, and SASE.
- Voice & collaboration solutions including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Hosted VoIP, SIP, and POTS.
- Cloud Services solutions including public/private/hybrid cloud, AWS, Azure, Cloud Cost Optimization, and migration services.
- Data Center solutions including colocation (space/power/cabinets), cross connects, and virtual data center.
- CyberSecurity services including vulnerability assessments, pen testing, firewall, DDoS monitoring, and managed SOC.
- Managed mobility services (MMS) including device procurement, logistics management, inventory tracking, help desk and cost optimization.