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ONGOING SUPPORT

Ongoing managed support of moves, adds and changes to your services, while having full visibility into your inventory through our Command Center platform.

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Incident Management
Advantage provides post-live support for your communication technology solutions.
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MACD Support

Remove time constraints and internal resourcing burden in maintaining your technology.

NOW OFFERING MANAGED SERVICE REQUESTS!

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Maintain Inventory

Knowing what you have is essential to the maintenance and optimization of your estate.

NOW OFFERING GLOBAL SERVICE DESK!

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Central Visibility
Gain full visibility to your environment through our Command Center platform.
Support where you need it

Helpdesk at Your Service

Escalate potentially significant issues as they arise, determine an estimated impact, perform root-cause analysis, and ensure SLAs are applied to invoicing per the negotiated agreement. In addition, ongoing managed services to maintain inventory give peace of mind that your environment is accurate and up-to-date.

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CENTRALIZED SUPPORT FOR
GLOBAL VENDORS

Advantage becomes an extension of your team to provide enhanced support and centralized management of your solution.

EXPERTS IN COMMUNICATION TECHNOLOGY

  • Networking solutions including SD-WAN, MPLS, DIA, Dark Fiber, Point-to-Point, VPN, and SASE.
  • Voice & Collaboration solutions including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Hosted VoIP, SIP, and POTS.
  • Cloud Services including public/private/hybrid cloud, AWS, Azure, Cloud Cost Optimization, and migration services.
  • Data Center solutions including colocation (space/power/cabinets), cross connects, and virtual data center.
  • Cybersecurity services including vulnerability assessments, pen testing, firewall, DDoS monitoring, and managed SOC.
  • Enterprise Mobility services including device procurement, logistics management, inventory tracking, help desk and cost optimization.

PRODUCT FEATURE TWO

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It seems to me that the natural world is the greatest source of excitement; the greatest source of visual beauty; the greatest source of intellectual interest. It is the greatest source of so much in life that makes life worth living.
David AttenboroughNatural Historian

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