support

ONGOING SUPPORT

Ongoing managed support of moves, adds and changes to your services, while having full visibility into your inventory through our Command Center platform.

support-navy Incident Management Advantage provides post-live support for your communication technology solutions.
optimize-navy MACD Support Remove time constraints and internal resourcing burden in maintaining your technology.
maintain-navy Maintain Inventory Knowing what you have is essential to the maintenance and optimization of your estate.
monitor-navy Central Visibility Gain full visibility to your environment through our Command Center platform.
Support where you need it

Helpdesk at Your Service

Escalate potentially significant issues as they arise, determine an estimated impact, perform root-cause analysis, and ensure SLAs are applied to invoicing per the negotiated agreement. In addition, ongoing managed services to maintain inventory give peace of mind that your environment is accurate and up-to-date.

wheel-maintain
logos

CENTRALIZED SUPPORT FOR
GLOBAL VENDORS

Advantage becomes an extension of your team to provide enhanced support and centralized management of your solution.

EXPERTS IN COMMUNICATION TECHNOLOGY

  • Network connectivity solutions including SD-WAN, MPLS, DIA, Dark Fiber, Point-to-Point, VPN, and SASE.
  • Voice & collaboration solutions including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Hosted VoIP, SIP, and POTS.
  • Cloud Services solutions including public/private/hybrid cloud, AWS, Azure, Cloud Cost Optimization, and migration services.
  • Data Center solutions including colocation (space/power/cabinets), cross connects, and virtual data center.
  • CyberSecurity services including vulnerability assessments, pen testing, firewall, DDoS monitoring, and managed SOC.
  • Managed mobility services (MMS) including device procurement, logistics management, inventory tracking, help desk and cost optimization.

PRODUCT FEATURE TWO

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. Lorem ipsum dolor sit amet.
mockup-phone-tablet-compressed
bg-office-meeting-table-unsplash

READY TO GET STARTED?

Join thousands of enterprise leaders and give yourself an Advantage.