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SALES SUPPORT ANALYST
POSITION SUMMARY
The Sales Support Analyst role at Advantage is a self-motivated professional responsible for supporting the Sales teams in creating solutions for our clients and ensuring quality and satisfaction. The ideal candidate will be a self-starter with strong communication, analytical, and excellent relationship-building skills. They will interface with sales executives, telecom carriers, clients, and other staff members to gather data, support business cases/return on investment, and ensure the smooth flow of information from Sales to Operations.
RESPONSIBILITIES
- Partner with Sales to build accurate, client-focused pricing solutions, proposals, and Return on Investment models.
- Populate and manage complex pricing spreadsheets, leveraging advanced Excel skills (pivot tables, nested formulas, VLOOKUP/XLOOKUP, Power Query, etc.) to analyze and validate cost data.
- Ensure complete and accurate data entry into Customer Relationship Management and internal platforms (e.g., HubSpot and Liaison).
- Liaise with telecom carriers, clients, and internal departments to collect and verify data.
- Support the development of business cases and track carrier responses for pricing and service details.
- Collaborate on special projects, client invoice reviews, and ad-hoc reporting needs.
- Stay informed on provider updates and attend relevant presentations and meetings.
- Contribute insights that improve operational efficiency and sales processes such as Standard Operating Procedures.
SKILLS & REQUIREMENTS
- Proven experience in sales analysis with the ability to thrive in a fast-paced, multitasking environment.
- Expert-level proficiency in Microsoft Excel (pivot tables, complex formulas, financial modeling, data cleansing, conditional formatting, etc.) is mandatory.
- Strong analytical and critical thinking skills with a keen eye for detail.
- Exceptional written and verbal communication skills.
- Collaborative team player with the ability to influence and coordinate across functions.
- Strong business judgment and organizational abilities.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Driven, self-motivated, and eager to learn and grow professionally.
QUALIFICATIONS
- Business/Sales related field of study or equivalent work experience.
- 1- 5 years’ experience preferably in Pre-Sales tech support position or consultative role in the telecommunications/IT space.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must have the ability to travel at most twice a year.
Advantage provides salary commensurate with experience and achievement. The compensation range for this role is $55,000-70,000 per year.
Email careers@advantagecg.com to apply.
OUR MISSION AND VISION
ACG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.