SERVICE DESK
Our team delivers complimentary incident management services, plus additional features and functionalities to meet your enterprise's specific networking needs.
FLEXIBLE SERVICE DESK SUPPORT, BUILT AROUND YOUR IT NEEDS
Advantage offers several service desk options, allowing you to select the level of support that fits your IT environment and budget. From traditional, no-cost support to premium, 24/7 coverage across all locations and services worldwide, our offerings are designed to reduce downtime, improve user experience, and keep your IT operations running smoothly.
COMMAND CENTER℠
With our proprietary Command Center℠ platform, IT teams can easily submit, track, and report on support tickets spanning every location and service type.
Reduce the stress and chaos of inevitable escalations by bringing true transparency to your network operations with Command Center℠ today.

Advantage FAQ:
Learn more about our organization and what makes our approach to technology lifecycle optimization unique by reviewing some of our most frequently asked questions, such as:With Advantage listed as the Agent of Record, our teams have the ability to directly manage the vendor(s) and their services on your behalf. This includes monitoring and maintaining all contracts and orders as well as service adds, changes, moves, or disconnects.
Superior Global Connectivity Solutions Support
Download our Service Desk flyer for more information on the various types of network operations support packages that Advantage provides.The Advantage team drives reliable results at every stage of the technology lifecycle.
Based on your business drivers we create solutions leveraging leading technologies and ideal providers.
Leverage our global partner network to select optimal service providers at the best contract rates.
Project management leadership for a seamless rollout of new services and timely disconnect of legacy services.
Managed service support of moves, adds and changes to your services with on-demand inventory visibility.
Technology Expense Management (TEM) managed services to support the invoice lifecycle for recurring expenses.
Learn MoreRealize the potential of an ongoing managed service to transform your communication technology now and for the future.
Learn More
SUPPORTED BY HUNDREDS OF GLOBAL SERVICE PROVIDERS
Through long-standing partnerships with over 800 global and regional service carriers, Advantage provides clients with direct access to competitive contract terms and native support teams. Our expansive network allows us to streamline vendor coordination, accelerate issue resolution, and ensure dependable service delivery wherever your business operates.
RECENT BLOG POSTS
Stay connected on the latest news in the IT industry with our curated updates and announcements.
How to Solve The 5 Biggest Enterprise Data Governance Challenges
Top Network Trends Shaping Global Enterprises in 2026
What Is SD-WAN In Networking & Connectivity?
OUR MOST RECENT SHOWCASES
READY TO GET STARTED?
Join thousands of enterprise leaders and give yourself an Advantage.
.png?width=600&height=154&name=Advantage-Logo-Tagline-Color-Reversed%20(1).png)