• Support the Strategic Sales team on new sales and renewals.
• Be the primary point of contact and build long term relationships with our customers.
• Assist customers through email, phone, online presentations, screen-share, and in-person meetings.
• Present professional demonstrations at all levels competently and confidently.
• Work with the Sales team to onboard new clients and develop existing client relationships.
• Identifies opportunities to grow business with existing clients.
• Manage multiple customers simultaneously and switch tasks based on shifting priorities.
• Lead projects and opportunities and delegate tasks internally and externally.
• Responsible for keeping current clients satisfied and delivering an exceptional customer experience with a focus on retention.
• Liaise between the customer and internal teams.
• Special projects as needed