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PHONE HOTLINE: +1 212.872.1700E-MAIL: info@advantagecg.com
Platform Demo
PHONE HOTLINE: +1 212.872.1700E-MAIL: info@advantagecg.com
Platform Demo
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SALES SUPPORT SPECIALIST

September 16, 2024
New York | New Jersey | Remote

POSITION SUMMARY

The Sales Support Specialist at Advantage is a self-motivated professional responsible for supporting the CRO and the Sales team to create solutions for our clients and ensure quality and satisfaction. The ideal candidate will be a self-starter with strong communication and excellent relationship-building skills. They will interface with telecom carriers, customers, and other staff members to gather data and support business cases/ROI.

RESPONSIBILITIES

  • Provide support to the CRO and his team to create solutions and ensure quality and satisfaction.
  • Work collaboratively in a team environment utilizing your knowledge within the telecommunications space.
  • Interface with telecom carriers, internal teams and customers to gather data, and support the creation of business cases and proposals.

 

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EXPERIENCE

  • Experience creating technical content aimed at internal and external users of Web-based SAAS application. 
  • Experience with Business Process Mapping Notation or similar frameworks for documenting business processes 
  • IT and or telecommunications experience a plus 
  • Experience producing documentation in an Agile environment. 
  • Experience developing or defining a style guide, which is also listed above under responsibilities. 
  • Extensive experience with documentation tools, including:
    • Microsoft Office suite including Visio 
    • Adobe Technical Communications Suite (Framemaker and Robohelp) 
  • Experience with SharePoint content management using Wiki, Document libraries, and metadata management. 
ABOUT US

OUR MISSION AND VISION

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QUALIFICATIONS

  • Exceptional sales support with proven ability to operate efficiently in a true multi-tasking environment.
  • Excellent team and interpersonal skills, with the ability to collaborate with internal and external teams.
  • Strong business judgment and critical thinking skills
  • Strong proficiency in Microsoft Office especially with Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Bachelor's Degree in Business/Sales related field of study or equivalent work experience.
  • Minimum of 5 years’ experience in Pre-Sales tech support position or consultative role in the telecommunications/IT space.

Advantage provides salary commensurate with experience and achievement. The expected salary range for this position is $50-65,000 per year.

Email careers@advantagecg.com to apply. To view all job listings, visit advantagecg.com/careers.